Experience a streamlined contract negotiation workflow designed to maximize your institution's results
The Pentas Group Process
Our approach is disciplined, highly professional, and built to exceed expectations. The Pentas Group process starts with a no cost, no risk assessment. We comprehensively determine the overall impact and evaluate your cost structure before you engage our services. This ensures complete transparency and positions your financial institution for a favorable outcome from day one.
Initial Vendor Service Assessment
Before we deploy our formal contract negotiation workflow, we must understand your institution’s unique environment and strategic goals. During our initial vendor service assessment, we outline what we want to know initially to frame your customized strategy:
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- Do you want to renew with your current provider or look for a new provider?
- When is your current agreement due to expire?
- Who is your current processor?
- What specific solution(s) are you utilizing today?
A Team-Driven Pentas Process
What truly sets the Pentas process apart is our disciplined Team Approach to all engagements, meaning we do not rely on a single driver of the engagement. We have more eyes and ears to see and hear details that a single consultant might miss. We collaborate at each stage by discussing the details and brainstorming with each other to bring new ideas to achieve the desired result.
Professional Vendor Collaboration and Regular Updates
We handle your provider in a professional and non-adversarial manner (unless necessary), which helps to maintain and improve the overall relationship between the client and the vendor. To ensure an easy and positive customer experience, we communicate with you regularly. This includes providing detailed weekly update reports and interactive “Playbook reviews” to clearly show you where we are in the process.
See Our Expertise in Action
We are dedicated to delivering great results and ensuring our clients are happy they engaged Pentas. Review what and how we do our engagements to discover the ideal solution for your bank or credit union.